Cisco Certified Support Technician

Cisco Certified Support Technician

The Cisco Certified Support Technician program comprises two exams: CCST Cybersecurity and CCST Networking. These exams authenticate work-ready skills and knowledge, providing a pathway for entering and progressing in two of the most sought-after IT fields.

Prepare for a career in the field of IT with a program that equips you with the necessary skills to work in the industry. This work-ready program will help you achieve your career goals.

CCST Cybersecurity domains:​
  • Essential Security Principles
  • Basic Network Security Concepts
  • Endpoint Security Concepts
  • Vulnerability Assessment and Risk Management
  • Incident Handling
CCST Networking domains:
  • Networking Standards and Concepts
  • Addressing and Subnet Formats
  • Endpoints and Media Types
  • Network Infrastructures
  • Diagnosing Problems
  • Network Security
CCST IT Support domains:
  • IT Support Job Tasks and Responsibilites
  • Hardware Issues
  • Connectivity and Resource Access Issues
  • Operating System and Application Issues
  • Common Threats and Preventions
  • Job Tools